If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Items mustbe received in new and resellable condition and will incur a 15% restocking fee for all non defective returns. Items not received in a resellable condition may be returned to purchaser at our sole discretion without a refund and may incurr additional shipping and handling charges. Please mail your package in a prepaid, insured, traceable method to the address below. Eclipse Integrated Systems, Inc 1200 Rt 22 East Suite 2000 Bridgewater, NJ 08807 800-340-0505